Delivery Manager


Free Delivery Manager template


A delivery manager is acting contact for the business (customer’s) authorized clients, is responsible for and follow up on existing supply and produces and presents reports and statistics in the meetings with the customer.

It is primarily the external efficiency (client’s business) a delivery manager should focus on. Do we fulfill the thinking effects and we keep the levels of the IT delivery as agreed?

The role work in pairs along with customer relationship manager where the delivery manager is a more IT-focused role, to understand how delivery is organized and be able to translate between business language and IT language.


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