Service Level Management

0.00

Free Service Level Management template

Description

The purpose of the process is to ensure that there is a clear, common starting point for which service levels can be expected for the IT services and what should be delivered.

This is achieved through:

  • Identifying, defining, documenting, monitoring and reporting the service levels
  • Ensuring that the customers have the right expectations for the service levels delivered
  • Ensuring that service levels are measured and that proposals for improvement are initiated

Reviews

There are no reviews yet.

Be the first to review “Service Level Management”

Your email address will not be published. Required fields are marked *