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- Create Date January 31, 2021
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Delivery Management Function
Everything included in an IT environment needs to be maintained so that it does not degenerate. Hardware becomes old and worn out, software needs constant updating and documentation which is not maintained becomes obsolete and worthless over time.
Delivery Management is the function which governs and leads production of the IT services at tactical level. The function ensures that everything is documented, that procedures are used and that processes are followed.