Introduction
The IT organization’s purpose is to deliver IT services to the business. IT services are produced in the IT environment. Without a functional IT environment,
The IT organization’s purpose is to deliver IT services to the business. IT services are produced in the IT environment. Without a functional IT environment,
In order to define the activities needed in the different phases, a number of processes and procedures are described in TRIM. A process is a
Tasks and responsibilities in an organization are usually described in the form of roles. A person can have different roles on different occasions and a
Communication and control are important aspects in all operations. Unfortunately, many organizations get stuck in an eternal carousel of meetings. The meetings are often based
Every employee, every activity and every decision within an IT organization is a part of the delivery of IT services to the business. In the
Just as phases, functions and roles together form a whole, the processes are also linked together to form a larger flow throughout the IT organization.
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