Category: Transition

Introduction to Transition

”Don’t fix what’s not broken” is a mantra in all technical environments, regardless of industry. Unfortunately, this doesn’t work in the reality in which IT

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Change Management

The Change Management process is central to the entire transition phase; from the relevant function deciding that a change should be implemented in the Continual

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Service Design

Producing a new IT service in order to generate a specific value in the business can be very complex. There are often several different organizations

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Release Management

If an organization is to be responsible for an object, regardless of whether it is a building, a train or an IT service, then detailed

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