• Version
• Download 3
• File Size 59.75 KB
• File Count 1
• Create Date January 31, 2021
• Last Updated January 31, 2021

Problem Manager Role

Problem Manager controls the flow of problem tickets through the process with the goal of that after a decision, they will be solved as effectively as possible.

Problem Manager will not resolve the problems themselves, but act as a project manager for problem cases and provide expertise in problem solving methods.