• Version
  • Download 3
  • File Size 59.75 KB
  • File Count 1
  • Create Date January 31, 2021
  • Last Updated January 31, 2021

Problem Manager Role

Problem Manager controls the flow of problem tickets through the process with the goal of that after a decision, they will be solved as effectively as possible.

Problem Manager will not resolve the problems themselves, but act as a project manager for problem cases and provide expertise in problem solving methods.